10 Common Digital Marketing Mistakes

“Expertise”: The Key to Healthcare SEO Success

Authored By: Phillip Salinas

Key Takeaways

  • Increased Need for Expertise: The demand for credible, expert-driven content has surged, especially following Google's Medic update emphasizing E-EAT (Experience, Expertise, Authoritativeness, Trustworthiness).
  • Trust and Credibility: Trust is critical in healthcare; 63% of patients distrust non-expert information. Expert-reviewed content bolsters credibility and patient confidence.
  • Ongoing Content Management: Regular updates and reviews of healthcare content are vital to ensure alignment with the latest clinical guidelines and research developments.
  • Collaboration and Transparency: Collaborating with recognized experts enhances content accuracy while displaying qualifications and certifications fosters trust and credibility with patients.

The importance of Search Engine Optimization (SEO) in the healthcare sector cannot be overstated. According to a survey by Accenture, a staggering 90% of patients search online for health information before booking an appointment. This statistic underscores the essential role you play as a healthcare provider in establishing a strong online presence grounded in expertise and trustworthiness.

The Growing Need for Expertise in Healthcare Content

As patients increasingly turn to the internet for health-related information, the demand for credible, expert-driven content has never been higher. Since Google implemented its Medic update in August 2018, there has been a significant focus on content quality, particularly in areas that impact users’ health and well-being. This update aimed to prioritize content that demonstrates Expertise, Authoritativeness, and Trustworthiness (E-A-T), which are critical factors for influencing search engine rankings.

Why Expert-Written Content Matters

  1. Trustworthiness: Trust is essential in healthcare. A 2020 study published in Health Affairs found that 63% of patients do not trust information from non-expert sources when it comes to medical advice. Content that you create or have reviewed by qualified professionals—such as physicians or specialists—instills confidence among patients and reinforces your credibility.
  2. Regular Review and Updates: The medical field is dynamic, with new research and treatment protocols emerging continuously. For instance, a study published in JAMA Network Open highlighted that clinical guidelines are updated frequently, with approximately 50% of guidelines changing within five years. Hence, it is imperative for your healthcare content to be independently and routinely reviewed to reflect the latest developments.

Mayo Clinic and Cleveland Clinic exemplify best practices in maintaining up-to-date healthcare content through rigorous editorial processes and expert involvement. The Mayo Clinic employs a dedicated team of medical professionals who continuously review clinical guidelines and research findings to ensure their online resources reflect the latest evidence-based practices, as highlighted on their Patient Education page. Similarly, Cleveland Clinic maintains a comprehensive editorial process that involves physicians reviewing all online content, with a focus on high-traffic topics and rapidly changing information areas, such as their COVID-19 resource page that was updated daily during the pandemic. 

Both institutions integrate recent research into their articles, referencing studies from respected journals like The New England Journal of Medicine and Lancet, ensuring their resources remain credible and relevant for patients seeking informed health decisions (Cleveland Clinic Evidence-Based Medicine). These practices enhance the credibility of their information and help patients make informed decisions about their health based on current evidence.

 

  1. Research and References: High-quality healthcare content should include citations from reputable studies and research findings. For example, a systematic review published found that articles referencing peer-reviewed literature were perceived as more credible by readers. Including references to established medical organizations and recent research not only enhances credibility but aligns with Google’s emphasis on authoritative content.

Building Authority Through Expertise

You must strive to establish yourself as an authority in your field. This can be achieved through several strategies:

  • Engage Medical Experts: Collaborate with well-respected healthcare professionals to create or review your content. A study from the American Journal of Managed Care indicated that consumers are more likely to trust health information produced by recognized experts. Their insights ensure that your material is accurate and reflects current best practices.
  • Content That Addresses Patient Needs: Your expert-written content should focus on answering common patient questions and providing clear explanations of medical conditions, procedures, and preventive care. According to research by the Pew Research Center, nearly 80% of internet users have searched for health information online. You showcase your commitment to education and patient empowerment by addressing patient needs.
  • Continuous Improvement: Regularly assess and update your existing content based on new findings and guidelines. A report from the National Institutes of Health emphasizes the importance of keeping health information current to maintain its relevance and accuracy. This commitment signals to both patients and search engines that you prioritize reliable information.

The Role of E-EAT in Healthcare SEO

Google’s focus on E-EAT (Experience, Expertise, Authoritativeness, Trustworthiness) has made it essential for you to take your online content seriously. The E-EAT framework highlights the significance of demonstrating experience and expertise through high-quality content that patients can trust.

  1. Experience: Your content should reflect real-world experience. For instance, patient testimonials or case studies can provide evidence of your capabilities and successful outcomes. Research shows that 92% of consumers read online reviews before making healthcare decisions.
  2. Expertise: By collaborating with specialists, you ensure that your content is not only accurate but also comprehensive. Expert contributions can cover complex topics like chronic disease management or surgical procedures, offering valuable insights that resonate with patients.
  3. Authoritativeness: You can demonstrate authority in your field through backlinks from reputable sources, publications in medical journals, or participation in industry conferences. A study published in The Journal of Medical Internet Research found that higher-quality backlinks correlated with improved search rankings.
  4. Trustworthiness: Building a trustworthy online identity involves being transparent about your qualifications and credentials. Clearly displaying your educational background, certifications, and affiliations can help establish credibility.

Conclusion

The foundation of a successful healthcare SEO strategy lies in producing expert-driven content that patients can rely on for accurate health information. As you navigate an era where health information is readily available online, ensuring that this information is expertly written, trustworthy, and regularly updated is not just important—it is essential.

By prioritizing expertise in every piece of information you share online, you can effectively connect with patients, build lasting relationships, and contribute positively to their health journeys. In doing so, you not only enhance your online visibility but also fulfill your ethical obligation to provide reliable guidance in matters concerning people’s bodies and lives.

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